Labels

Sunday, February 2, 2025

We Don't Know What We Don't Know

1 December 2021 

Good evening my fellow Toastmasters and guests. 

A few days before FMCO, Elaine and I were getting ready to play golf when Boon approached us and asked whether he could join us. We were hoping to have a quiet game just the two of us but not wanting to look like a snob, we agreed. And what a round we had! It turns out, Boon is an advertising man so he can definitely talk! But that was not all.  He is convinced that his advertising skill is the best in Malaysia and that he could sell anything, even the free fresh air. My friend Elaine is also in advertising and has just published a researched article on Top 10 advertising trend in Asia and she was not buying anything. In fact she was so annoyed that I could hear her mutter under her breath, “what a load of bollocks!” I just chuckled.


Apparently Boon is not a special case. In fact I am sure over this one year, we all have at least one friend who probably did a few Google searches and suddenly talk about COVID vaccine as if they are experts in immunology. Oh yes….I can see a few heads nodding! This seemingly ego blinding behaviour has peeked the interest of two psychologists - David Dunning and Justin Kruger. In 1999, they did a study where participants were tested on their abilities in humour, logic and grammar. After the test, instead of getting the result, they were then asked to evaluate their own performance. 


SHARE SCREEN 


SLIDE 1

Let me share with you my screen so that you can see the result of the study. The  green line is the actual test result for each participant. So this represents what they actually know. The blue line is the self evaluation of their performance. This is what they think they know. 


SLIDE 2

Let me explain in a bit more detail about this graph. 


Look at the gap here in the Bottom Quartile CLICK - these are the result for the poorest performers. What they THINK they know (blue dot) is about 40% higher than what they actually know. They have the most inflated view of their ability! CLICK This is the over-confidence that Elaine and I had to endure during our golf game! CLICK


For those who are in the 2nd and 3rd quartiles, CLICK what they think they know is still higher than what they actually know but now the gap is smaller. This is because the more you learn the more you will realise that there is so much more that you don’t know. So it tends to bring down the confidence level a notch and it is safe to say that these people will not be as cocky!


At the end of the spectrum CLICK, we have a different set of problem that looks like a weird paradoxical anti-confidence but for today we are only going to focus on this section here! CLICK 


People in this box suffer a double curse. Not only they did not know much about the subject matter but they don’t even know that they don’t know!


This cognitive bias is known as Dunning Kruger Effect CLICK, named after the two psychologists who did the above study. 


UNSHARE SCREEN 


Over the weekend, I was talking to Kaarthi and when he found out that I was I was going to talk about Dunning Kruger Effect, he advised me to give some real life example so that I can connect better with the audience. 


I then told him “How am I going to give real life example”? I am NOT one of them, or at least I hope I am NOT”.  


But the truth of the matter is that Dunning Kruger Effect is not about dumb people. It can affect people of all stripes and intellect because let’s face it. We all have pockets of incompetence that we don’t recognise!


Worrying isn’t it? Because if you are like me who thinks that we are not one of them, think again because the first rule to being a member to this Dunning Kruger Club is that we don’t even know that we are a member because we don’t know what we don’t know!


So what can we do to avoid being a permanent member to this not so exclusive Dunning Kruger Club? 


Firstly, we definitely should keep learning so that eventually what we THINK we know will match with what we ACTUALLY know. Secondly, let us try not to sound so pompous no matter how much you know of the subject matter! Hopefully also this will help us keep our  dwindling friends! 


Finally, be open to constructive criticism and feedback. So Rosli, my evaluator for tonight, I am ready to receive your  honest opinion of my speech! Bring it on! 


Back to you Toastmasters of the Evening. 


Teamwork is Dreamwork

24 July 2021

Good afternoon everyone and thank you for being here this afternoon. 

This is the second engagement for some of you, and the first one for most. Last week, we talked about our vision and pathways for our coaches and for our athletes. I will not repeat them here but I have included the powerpoint presentation from the previous meeting in the chat here for your reference. Today we are going to mainly answer some of the questions that have been raised in the e-mail because I think it is important that we are clear of why we are here.  

I mentioned this last week and I am going to mention it again for the benefit of those who were not here: We started this initiative because we have one common goal, and that is to grow this multi-sport in this country. We are going to do it through a structure of Malaysia Triathlon Association (MTA) and state associations because this is the structure that has been done by all other sports in Malaysia.    


In terms of appointment, I am with Malaysia Triathlon Association responsible for the coaching committee for West Malaysia and my counterpart Stephanie Chok is responsible for the East. What do we do? We are here to provide the direction of the team, to remind everyone over and over again our common goal. So if you have anything to suggest, you must always ask the question, will that help grow the sport in Malaysia? 


Later on, we will be talking about how we are going to develop the youth, what do we do with our high performing athletes, what education and training our coaches should have and on and on. So, we are here to provide you all with the tools for you to do your work.   


Most of you here are coaches that have been selected by the state or still deciding whether you want to be part of the team. And some because you have been requested to attend so that you can learn a thing or two. But primarily, we are here for the coaches. 


So what is expected of a state coach? What will be your role? I am not the best person to explain what you need to do as a state coach as I do not have the first hand experience, but I have asked the best man for the job because he has done it and he is not even a local who speaks our lingo!! Let me introduce you to Dean Radcliffe who is now the State Coach for Perak Triathlon Association.


He moved from the UK to help build the Perak team from scratch 2 years ago. He is a Level 3 Coach which is actually the highest level of qualification within British Triathlon. His athletes are from everywhere around the world -  UK, Asia, South Africa and Australia. Not only he has a long list of qualification, Dean is also a very accomplished triathlete who has qualified for 70.3 Ironman, for Kona World Championship, and have held the title as British Age Group Champion and European Bronze medalist in his short triathlon life! He is currently on my speed dial because he has experienced building a top level club in the UK and working with an established and successful national structure.


So, Dean - the floor is all yours.   


So, that’s the role of a state coach and that is how your athletes will be coached. Dean has done it without any help from any of us, kudos to you Dean. 


But how can we improve your experience when you are building your team? Has anyone here heard of Dream Team? It is a nickname given to the 1992 US Men’s Olympics Basketball Team. They are described around the world as the greatest sports team ever assembled! Michael Jordan, Magic Johnson they were part of the team. These people are great basketballs in their own merit and yet they both agreed on the importance of teamwork that has brought the win for the team. I understand triathlon is not like basketball, it is not a team sport. This is an individual sport. However as coaches, moving forward, we can all work together to grow the sport in this country and build a team of athletes for Malaysia. To build your team, you have Dean who can guide you or Ben from Melkaa who has done the same thing. So you don’t have to make the same mistakes they have made.


So not only are we here to to grow the multisport in this country whether aquathlon, duathlon or triathlon, we are also going to work together to achieve the goal. 


I truly believe we can do this. We are nearly 40 people in this meeting. I don’t think, no matter how good you are, your solo effort will be better than the combined effort. More so because all of us come from different background and therefore have different strengths and weaknesses. 


For our team to be the best we need to tap into everyone’s strength. Even when you have no experience coaching triathlon before, or coaching any sport, but for example, if you are a team manager, you can certainly contribute in finding ways to keep our team together. So everyone can contribute and every contribution will matter. 


What about our weaknesses?  We all have this too and we need to be honest with ourselves and identify them so that we can all help you to fill the gap.  By the end of next week, once we have the state coaches finalised, we will be asking each and everyone of you the areas that you need help with. Looking at the preliminary information I receive on some of you, we are a pretty diverse group which is actually very good for us. The more diverse we are, the more talent and identity we have. I said this is good because we can then find solution to a problem from a more expanded lens and contribute ideas from a wider array of experiences.


Someone asked in the e-mail “will the training be centralised?” For today’s scope we are only talking about grassroots development. That means growing the sport horizontally, reaching out to people who don’t even know about triathlon or duathlon or aquathlon. So, the answer is NO. Each state will train their own athletes but some of the things that you have to do will be the same. e.g. if we want to assess the progress of the athletes, MTA will provide training on how to conduct the assessments so that we get results that we can compare across all states and all state coaches will have to execute the same test. 

Having said that, with endless lockdowns, by now some of us are familiar with providing training online. We can certainly use this platform to conduct shared training between states. For those coaches who are new to triathlon and may not know where to start, you can perhaps reach out to those coaches who are currently providing sessions online so that you can join the session and observe how these coaches do it. You can learn and use the experience to do the same with your athletes. This will be far better than sitting for an hour trying to figure out how to conduct a training session. 


Even after this pandemic, we should continue to use this platform. It is always good for athletes to learn from different coaches too and it will also give them a sense of a bigger purpose.

Later on, when we have more freedom to train together, perhaps you as state coaches might want to arrange for a training camp between 2 or 3 states or all 15. Aldrian and Ben did this a few months ago. The athletes were happy to make some new friends and I am sure the coaches learn from each other too.


So, this goes back to working together as I mentioned earlier. And everything is done with one purpose in mind - to develop multi-sport in Malaysia. 


Any question? 


The next question we receive on the e-mail is how do we get people to be interested in the sport?


Just like when you are starting any new venture, 


  • You must first set up the infrastructure - swim pool, training schedule, coaching fee. In doing so, you can perhaps put posters at the facilities. 
  • Create Awareness - use social media, use the state association, invite people who are already in the sport, find a sport icon that can help you get people excited. I just read yesterday how the Korean government appointed a K-Pop band called BTS as their representative to the United Nation Assembly recently for the #ENDviolence campaign for children. They are so popular and respected that whatever they say, people will listen. So these people may not know anything about children but they take on the responsibility to help promote what they feel is right. So you can find your state idol too! 
  • Open Day - I am targeting to do this for the whole country in September 2021. Hopefully by then we will be able to commence training by then. If not we can do it virtually or in hybrid format. One date for the whole of Malaysia to get to know multi-sport. It is like the Hari Sukan Negara. In fact you can talk to the state associations to get support from MSN Negeri for this initiative.
  • I think that will be a good start. Even if you get only 10 new people after the Open Day, if we have 20 coaches, that is an additional 200 people in the whole country that will be doing the sport. Given that we only have about 3000 triathletes in Malaysia, that is an increase in 5% already. 

 

____________________________________________________________________


The next BURNING question is about the income for the coaches.


With the lockdown, I know all of us are affected to certain extent. I know some coaches are now supplementing their income with other businesses. I know some who use their strengths as the bargaining chip. I did this, in fact long before COVID19, when I started coaching the age groupers. I didn’t have any money to rent the pool lane. Then I heard that University Malaya was looking for a swim coach for their team. I went to see their Sports Director and offered to coach the University Malaya swim team for free and they give me a few lanes in the  pool 2 times a week. The UM swim team did well at every inter-varsity competition that we entered. They started to win medals again because we had a structured training. Only after that UM paid me as the university swim team coach. So even during good times, there are still struggles. But with all struggles, there are success stories too. So, can one actually make money from triathlon coaching? To answer this BURNING question, I have asked another Triathlon Coach Rupert Chen to share with you his experience. Rupert is an ITU Level 1 Coach, Ironman Certified Coach and holds a Level 2 Sports Science from ISN.  


He is one of the top middle to long distance triathlete in Malaysia. He has qualified for 70.3 Ironman World Championships, not just once but 3 times and his personal best time for Ironman distance is a sub 10, which only a handful of Malaysians can proudly claim. Rupert will be sharing with us on how he builds his own brand, RC.


Over to you Rupert.


Thank you Rupert. In tough times especially, we all need to be creative. Sometimes the idea may be ridiculous and not get used at all, but the process will help you to discern what could and couldn’t help you to reach your goal. So even though we are here to support each other, use the tested ways of doing things that are tested and proven to work, if you want to talk yourself to the next level you need to be creative. 

____________________________________________________________________



Finally, I want to answer one last question from the e-mail. 


“Are we getting ambitious? Aren’t we rushing things? Why don’t we just focus on building the few athletes that we have.” 


We definitely are not rushing anything. In fact we are a tad too late already! If we don’t start this process now, our performance gap at a higher level even with countries in the South East Asia will just get bigger and bigger. We have been trying to build the sport just within a small group of athletes that got us nowhere because we do not follow the Malaysian sports structure and not being acknowledged by OCM, MSN and KBS. Triathlon is considered as “anak angkat” sport by them. For them it is because if we are not keen to develop the sports at grassroots level, why should they help for the benefit of a few athletes. Sports should be for all and then only we can harness the potential of those who would like to take the sport at a higher level! So, we need to adapt and evolve. That has always been the intent of this coaching committee. 


2 days ago I called another triathlon coach. Yes, my phone bill has gone up so much since I took on this role! It was supposed to be a 15 minute chat that turned into more than an hour. Anyway, towards the end of the conversation, he said this “we must match ambitious coaches with ambitious athletes”. And then we got cut off. I don’t know whether it was the line or he actually cut me off! So I called him again….And he went on to say what he meant by “ambitious” is that both coaches and athletes must be willing to make changes in order to make things happen.


This coach is Albert Tan, whom I consider the brain in this sport. He is the former sports scientist and head of exercise physiologist with ISN. He has a assisted many national coaches in winning multiple world champions and medals at major Games from SEA Games to the Olympics. His academic and certification is at least a page long and his expertise and interests are even longer including psychophysiology and physiology. 


I had contacted him to discuss about something else, but I felt that it is important for us to speak about the mindset and mindshift that are required for all of us to adapt and evolve because that is what we need the most right now. 


The floor is yours Albert. 


Thank you Albert. 


For some of you here, you are faced with what seems to be a hard decision. Whether to take on the role of a state coach or not. The way I look at it, is this. 


If you are serious about being a coach, you can either do it on your own or be part of the state coach. Whichever that you choose, only you can make things happen and it all starts with having the right mindset. 


The advantage of being the state coach is that you will receive guidance by the state and MTA. You will be guided by MTA who will bring the expertise to help with your weaknesses, MTA will lead you in the right direction for you to acquire certification and it offers you coaching experience at multiple levels from grass-root development to high performance. Secondly, it is a big opportunity to become a state coach, in fact I look at it as an honour because it is your chance to contribute to the nation. 


Within the next few days, you will have to decide whether this role is for you. To help you make the decision, I am going to tell you a short story.


Do you know Tony Fernandes? The founder of Air Asia. I used to train his son, Stephen. At that time I was very new in coaching, so I was very excited but I also told him that my best may not be good enough for Stephen as I am still new in coaching. And this is what he told me ”I look for two things when it comes to hiring. The hunger in their eyes and the passion in their hearts.“ I see those in you. You are hired!”

So the point is, it doesn’t matter where you are now as a coach. What is important is to have the passion to drive the sport, the positive mindset and willingness to learn. If you have all of the above, then say YES.


If you have been appointed as a state coach and want to continue as one after this talk, then we have a lot of work to do but for starters, perhaps it is best to request for an appointment letter from the state and share that with us at MTA so that we have your official appointment. You will also need to talk to them about all the arrangements, if you have not done so. Will they pay you? This is the most important part for some of you. Be clear that this is not the jurisdiction of MTA. I have asked our President Tony to mortgage his house, unfortunately I have no success there. If there is no monthly salary, do you charge the athletes, does the state provide the facilities for training -swim pool / track? They are your employer. So, just like you go for a job interview, you need to get whatever information that you need from them and not from MTA. However, MTA will be the one who will assess your performance. We will be sharing it with the state associations on a regular basis. There is no free ride or a place to dabble in this structure. We are all here to work.  


If you have not been appointed as a state coach, you will need to approach the state association to get yourself endorsed and appointed by them. The fact that you are currently coaching in Petaling Jaya does not give you an automatic passage to be the state coach for Selangor. You must be officially appointed. MTA will only acknowledge appointments by the state associations because they are the ones who will be responsible for you.  


In some big states, you can have multiple coaches like what Sarawak has done - one in Miri, one in Sibu etc. In smaller states, you can still have multiple coaches. Perhaps one for each discipline - one swim coach, bike coach and run coach. We will leave the decision to the state associations as to how they want to organise their coaches. 


By Friday next week, we want to confirm all the state coaches so that we can start to do work from next week onwards.


Any questions? 


FINAL LAST WORDS: For all the state coaches: We hope to have a weekly engagement until everyone has found their footing. So you can ask the questions on the chat and try to keep your Saturday afternoon 2pm free. 


Either Stephanie I will be moderating the session and we will post the topic that we will discuss in advance so that you can choose to attend or not to attend the session.  


Thank you everyone. 


The Vision for MTA

 16 July 2021

Thank you Quentin for the glowing resume. I think MTA should pay you to do PR work for them! 

Good afternoon everyone. I am glad to see familiar names here but even happier to see unfamiliar ones because it can only mean that we have bigger pool of people who are keen to develop this sport in Malaysia. This morning, I sent to you all presentation via e-mail so that you will have some time to digest the aspiration and plan of the Coaching Committee. For those who may not have the chance to go through it yet, let me reiterate some of the main focuses by the Coaching Committee: 

  • Knowledgeable Coaches 

As you know things are changing at fairly fast pace these days. e.g. Long Term Athlete Development which was considered the bible for youth development a few years ago may fundamentally still be used for coaching but the focus has shifted to training based on their rate of maturity rather than chronological age because not all kids go through growth spurts and  reach puberty at the same age. So all of us need to keep updating our knowledge.

  • Currently we have access to quite a few educational platforms. We have the World Triathlon that offers Level 1 and Level 2 triathlon Coaching courses. However, these are just too far and few in between. There is also a limitation as to the number of participants. Mostly, they will only select 2-3 coaches per country. So we cannot just rely on this to get our certification and more importantly, the knowledge that comes with the qualification.  
  • Our best source will be Akademi Kejurulatihan Kebangsaan (National Coaching Academy) that has been hosting an hour course online from periodisation to nutrition on a weekly basis. They are also the body that organised the Sport Science courses on a periodic basis. Reita has shared the next course that will be hosted. This will be a good start for coaches who have yet to get accredited in basic sports science. 
  • To supplement the above, what we would like to do through this coaching platform is to organise our own “1 hour” online session. The coaches can decide on the topics and we can do it online to make it more accessible. The session will be hands on e.g. how to teach the kids to use the roller so that they can learn to balance, coordinate, engage their core, learn to clip and unclip the cleat. So, each coach who wants to learn will have to come to the session with a roller and a student and since this is Coach Ben’s specialty, we can get him to teach a step by step approach. Similarly I know Coach Aldrian has done the robustness test for his team that he can share with other coaches. I personally have done a dozen of growth spurt chart for youths and advice parents and coaches what to look out for during this time and I saw Coach Edwin’s video on running drills recently. 

Two points I would like to make from these examples:

I realise that knowledgeable coaches may not necessary be the best coaches if we do not put our knowledge to practice. By doing a hands on session, I hope that coaches will have a teaching skill that can be put to use right away. 


Every coach in the house today, we have coaches Peter, Dean, Rupert - there are a lot of knowledge right here, will have something to share with others. I believe we can yield better results working together rather than working in silos. So let’s start shifting our mindset to achieve one common goal - let’s aim for QUALITY in our coaches and in our athletes. 


When I agreed to take on this role, our President Tony asked me how do we make sure that the coaches are able to earn money especially during these trying times. I have no answer to that but I promise him that that I will teach the coaches how to fish so that they can all be great coaches. At the same time, I think it is also important to provide pathways whether within Malaysia, or Asia Triathlon or World Triathlon to make coaching as a sustainable career. And even for those who decide that triathlon coaching is not for you, but still would like to contribute to the sport, we have also identified some other pathways. You can find them in the presentation. 

  • Athletes

Now let’s talk about the the athletes. In producing a great athlete, I think we need to produce a good person first - one with the right characteristics and attitude. Disciplined, respectful, willing to listen and learn, smart by asking the right question at the right time. So we need to shape them from very young but at the same time we should allow them to have fun so that they love the sport ad stay in the sport. The next stage would be to shape them into a good athlete who understand the importance of eating well, getting enough rest, how to stay motivated. I use the word athlete because it doesn’t matter what sport they play, the fundamentals are the same. Only then we can build a quality triathlete - who understands how to train effectively, how to strategise for a race and have the right mindset and heartset to win. So producing one triathlete is a long process and there is no short cut to it.

  • High Performing Athletes

Now let’s talk about high performing athletes. 


I know for a lot of us coaches, the one thing (or probably the only thing) that comes to mind when training high performing athletes is training. How many sets do I get them to do, how long is the work rest interval. I was guilty of that too but having to witness our athletes raced at the last 3 major events, it became crystal clear to me that training alone is not enough for them to perform. The mental strength, nutrition, sleep and recovery are equally important, if not more important closer to the race day. 


Up until now, most of our athletes have always have to juggle between work and training with no sports science support and this definitely has impact on the quality of their training.


They must have access to private service providers such as Naluri or ISN for good nutrition, sports psychologists, physiologist, even to the extend of providing accommodation so that they can be amongst like minded people. 


MTA, MSN Negeri or MSN Negara must be able to financially support these promising athletes, not just for a particular major Games but throughout their career as an athlete.

We can no longer ignore the science if we want to produce high quality athletes! 


So we need to put in as much effort for our athletes to receive this support. 


******************


The second one that I would like to highlight is the way the athletes are  identified or selected for a particular Games. Currently the notice given to the athletes and coaches are way too short. 


Moving forward, we are going to try to improve this by identifying the athletes early in the stage. For instance there is a selection for Youth Olympics in 2026. We know that this Games is targeted for 17-18  years of age. 


  1. That means we want to identify athletes who are born in the year 2008 and 2009. 
  2. Those born in 2008 will turn 16 in 2024. Hopefully by they would have passed their growth spurts and achieved puberty so that they are physically stronger to start taking more load for training. 
  3. By identifying the athlete early, we have 2 years to build her up to qualify for the Youth Olympics. 

So early identification. 


*********************



Finally recruitment of athletes. Apart from having a robust youth development program, we need to start looking outside of the triathlon sport itself for new talent. For instance, the reigning duathlon champion at SEA Games, Jauhari from Indonesia was a track runner. Kimberley Yap who won a medal for triathlon for Malaysia was a swimmer.


All of the above need the support of all coaches and stakeholders. Just remember the whole MTA infrastructure is only credible when we have athletes racing in major Games. That should be the priority and that’s why coaches have a very BIG role in this set up. 


Finally with any good leaders we must have a 100 day plan, and so to wrap this up, I would like to share with you what I would like for us to achieve in he next few months.


July

I hope all the state coaches are appointed so that I can have an engagement with them before the month end. This is to receive some feedback regarding this blueprint, identify the needs so that we can make a more robust and detailed plan. 


I also would like to talk to the Technical Committee regarding the adoption of World Triathlon rule and format in local and Tate races. 


August


Start the monthly education session. 


Identify athletes from our current pool as high performers identify their needs and set up target for each of them based on their current fitness level and goals.  


September


Open Day in each state to start recruitment and working to match the needs of the high performing athletes.